All Other Questions
I entered the wrong shipping address at check out. What do I do?
Contact Customer Experience to correct the address within 24 hours.
How do I request a refund?
In the unfortunate event you need to cancel a course, you can leave the amount paid as store credit on your account and apply it to future purchases. ...
Is there a client letter for the death of a spouse and if so, where is it located?
Yes. The client letter regarding the death of a spouse can be found in the Federal Tax Update Individual manual on page 4-50.
Will I receive bonus credits for attending a Federal Tax Update seminar?
No. Since Federal Tax Update seminars are priced much lower than our conferences, bonus credits are not included in the price of a Federal Tax Update...
What can loyalty points be used for?
Loyalty points can only be used to redeem a conference because they are only earned by attending conferences. 4 loyalty points is good for one free ...
Is there a Western CPE Client Letter that I can read/view?
Unfortunately, we are not coming out with a Western CPE client letter this year, but anticipate coming out with one next year. The Follow-Up Guide inc...
Do you have a search filter?
We do! On the left hand side of the screen when you are looking at courses.